Privacy Policy


Your privacy is important to us and we are committed to safeguarding and preserving the privacy of your personal information. We collect and process personal information according to the steps detailed in this Privacy Policy and in accordance to the relevant data protection regulation and laws.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website. It explains how, why and when we process your personal data.

Integrity Accountancy Service’s registered office is: 1539 Stratford Road, Hall Green, Birmingham, West Midlands, B28 9JA. We are a company registered in England and Wales under company number 07203769. Our designated Data Protection Officer is Shohaib Shafiq who can be contacted at our registered company address or by emailing

Why do we collect information about you?

Integrity Accountancy Services collects information about you to meet our legal, statutory and contractual obligations, and to provide you with our products and services. We will never collect any unnecessary personal information about you and we do not process your information in any way other than as specified in this Privacy Policy.

How we will use your information?

We take your privacy very seriously and we will never disclose, share or sell your data without your consent unless we are required to do so by law. We will only retain your data for as long as is necessary and for the purposes specified in this Privacy Policy.

The purposes and reasons for processing your personal data are as follows:

• To carry out our obligations arising from any contracts entered into by you and us.
• To inform you of any changes to our website, services or goods and products.
• To seek your feedback on our services or products.
• To send you communications which may be of interest to you such as information relating to our products and services, and marketing communications such as email newsletters or marketing flyers and promotions of our associated companies goods and services. You can request to opt-out of receiving these communications from us at any time.

Disclosing your personal information

We will not disclose your personal information to any other party without your prior consent, other than for the purposes specified in this Privacy Policy or in the circumstances detailed below:

• In the event that we sell any or all of our business to the buyer.
• Where we are legally required by law to disclose your personal information.
• To further fraud protection and reduce the risk of fraud.

Third Party links

From time to time we do use carefully selected third parties to provide business and project support. All processors acting on our behalf will only process your personal data in accordance with instructions from us and they comply fully with this Privacy Policy, data protection laws and any other appropriate confidentiality and security measures.

Safeguarding measures

We take every reasonable measure and precaution to protect and secure your personal information. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and we have ensured appropriate security measures are in place within our company systems.

Your right to access to your information or correction

You have the right to access any information that we hold relating to you. If you would like a copy of some or all of your personal information, please email or write to us at 1539 Stratford Road, Hall Green, Birmingham, West Midlands, B28 9JA.

There will be no charge for any reasonable subject access requests made to us, however please note that we do reserve the right to charge a small admin fee for future requests if these are deemed to be unreasonable or unnecessary.

We want to make sure that your personal information is accurate and up to date. You have the right to request correction or erasure of your personal data or to restrict the processing of your data in accordance with data protection laws.

If we receive a request from you to access, correct or erase your data we may ask you to verify your identity before we carry out your request, this is to ensure that your data is protected and secure.

How long do we keep your data?

We will only retain your personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of six years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.


From time to time we would like to send you information relating to our products and services that we think may be of interest to you.

We use a third party supplier, Mailchimp to deliver our email marketing communications. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email marketing. For more information, please see Mailchimp’s Privacy Notice. There is an option to unsubscribe your details from our Mailchimp marketing emails on every email we send. Please click the Unsubscribe link at the foot of the email.

You have a right to stop us at any time from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email

Client Space

Our website contains password a protected area (Client Space) which requires the user to login with an email address and password. You will be offered to save this information by ticking the relevant box. Ticking this box will create a cookie that will automatically expire after 1 year or if the box is un-ticked on a subsequent visit.

How to lodge a complaint

If you are unsatisfied with how we have handled your information, you have a right to lodge a complaint with us or the supervisory authority. The contact details for both are as follows:

Integrity Accountancy Services
1539 Stratford Road,
Hall Green
B28 9JA

Information Commissioners Office
Wycliffe House
Water Lane
0303 1231113

Contacting us

If you have any questions about this policy, please contact us:
1. (a) by email to
2. (b) by post to 1539 Stratford Road, Hall Green, Birmingham, West Midlands, B28 9JA

Use of Cookies

Cookies provide information regarding the computer used by a visitor. A cookie is a small piece of data sent from a website and stored on the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time a cookie is downloaded onto your computer/device so that the next time you visit the site your device will remember useful information such as visited pages or your log in options.

This website uses cookies to help us improve your user experience, you can view our Cookie Policy here.

Changes to our Privacy Policy

As we are constantly evolving as a business, we will review this Privacy Policy from time to time and update it if necessary. Any changes to this Privacy Policy will be posted on this website.